In today’s marketplace, company executives often face a dizzying array of duties, responsibilities, and challenges. To manage their time and maximize their productivity, those executives often rely upon skilled administrative assistants. These professionals provide both secretarial and administrative support, acting as the primary point-of-contact between the executive and other company employees or outside clients. They also manage the executive’s time, take calls, arrange travel, prepare reports, and handle other vital tasks. If that sounds like the type of challenge you have been looking for, then our professional writers can help craft the resume you need to land that job. Meanwhile, be sure to check out our writing tips, resources, and executive admin assistant resume sample below.
Expert Tip
You should never use a creative resume
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.
The truth is that most hiring managers prefer a traditional resume format.
Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.
Executive Admin Assistant resume (text format)
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
EXECUTIVE ADMIN ASSISTANT PROFESSIONAL
A highly talented Executive Administrative Assistant regarded for supporting C-Level Executives in the corporate, government, and medical sectors. Extremely accurate and organized with strong skills in scheduling, reception, organization, document preparation and creating a warm, welcoming environment for clients. Thrives in fast-paced environments performing regular and recurring duties independently without supervision. Self-starter with excellent oral and written communication skills. Proven team player with the ability to work with people at all levels of a corporation.
CORE COMPETENCIES
Executive Support
Administrative Support
Client Relations
Human Resources
Crisis Management
Customer Loyalty
Document Preparation
Clerical Duties
Computer Skills
PROFESSIONAL EXPERIENCE
Executive Administrative Assistant
Company | Location | Dates
Responsibilities
Supported a team of 3 C-Level Executives.
Managed calendars, optimizing appointments to ensure productivity.
Handled expenses, logistics, scheduling, and other office duties.
Expertly handled all office duties while multitasking and providing exceptional customer service while answering busy phone lines and responding to emails in a professional manner.
Developed procedures to increase the efficiency of numerous areas including creating purchase orders, filing proposals, invoicing, spreadsheets, scheduling, filing and organizing records to increase our ability to efficiently retain/recover documents, reports and records.
Maximized customer service efforts by quickly dispatching emergency service calls
Created an improved procedure for collecting invoices and finding all related paperwork to ensure correct billing.
Utilized strong technical skills (Excel, QuickBooks, Word) to create spreadsheets, monitor updates and handle accounting duties
Handle complex scheduling and adding clients to our company website.
Ensure the office was always working at top productivity – managed all mailing and shipping needs, office supplies, filing, scanning and ensured top level customer service at all times
Consistently praised for the quality and timelines of reports, attention to detail, exemplary customer service delivery and team-player attitude
Provide excellent customer service and support skills to clients and strictly adhered to all company policies
Provided outstanding and professional customer support: achieved a record 100% customer satisfaction rating
Developed procedures for ensuring accurate coordination of schedules and meetings which increased efficiency.
Receptionist/Trainer
Company Name | City, State/Country | Dates
Responsibilities
Increased customer service scores 30% by immediately providing a friendly, professional greeting to clients and proactively following up to make sure their needs were exceeded.
Collaborated with Human Resources to deliver training that increased retention to 98%.
Created a streamlined onboarding process impacting 30+ new-hires monthly.
Developed a system that achieved a 100% client follow-up rate by sending out daily and weekly emails to staff ensuring messages were handled promptly.
Implemented procedures for scheduling conferences, meetings, and travel for 300+ employees in 18 departments.
Customer Service Representative
Company Name | City, State/Country | 2008 – 2010
Responsibilities
Handled complex problems and worked with customers to improve client retention by 30%.
Listened to the client/customer and provided solutions to resolve billing and technical issues achieving a 100% non-escalation ratio with 93% of issues being completed on the first call.
Increased revenues by 40% by upselling services and extending contracts.
Exceeded quality metrics, recognized by management for achieving a record-level 99% positive client satisfaction rates with 85% of clients taking optional surveys.
Ensured the office was always working at top productivity – managed all mailing and shipping needs, office supplies, filing, and scanning while guaranteeing top-level customer service at all times.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Everything you need to write your executive admin assistant resume
Now that you’ve seen an example of a job winning Executive Admin Assistant resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Executive Admin Assistant below.
Let’s start with your resume summary section.
1. Summary
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Executive Admin Assistant resume example for more information!
Expert Tip
Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.
2. Formatting
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:
Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!
Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.
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3. Appropriate skills
Executive Support
Administrative Support
Client Relations
Human Resources
Crisis Management
Customer Loyalty
Document Preparation
Clerical Duties
Computer Skills
High-level Verbal Communication Skills
Time management Skills
Proficient in scheduling and appointments
4. Experience section
Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.
The bulk of your Executive Admin Manager resume should be the Work Experience section. While this section should include your relevant job titles, employers, and the dates you were employed, it should also highlight your accomplishments and key skills. For example, let's dissect two bullet points from the example above: • Consistently praised for the quality and timelines of reports, attention to detail, exemplary customer service delivery and team-player attitude In this statement, the candidate showcases a number of soft skills, illustrating efficiency with technical tasks as well as an ability to work with others and satisfy customer needs. Those soft skills are typically difficult to quantify, but this statement managed to highlight them in a succinct and efficient manner. • Exceeded quality metrics, recognized by management for achieving a record-level 99% positive client satisfaction rates with 85% of clients taking optional surveys. This statement highlights the applicant's value as an employee by citing measurable results achieved in previous jobs. Because employers are always interested in learning how you can add value to their companies, these types of quantifiable results can carry added weight in your resume.
Let’s wrap it up!
Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.
Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!
Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.
Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job.
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